Klinik Utama Markas Sehat

A Partner to Parents in Building Better Health for Children

 

Profile and History

Klinik Utama Markas Sehat was established out of a commitment to every child’s right to the best possible health care. It was initiated by Yayasan Orang Tua Peduli (YOP), an organisation founded by a group of parents advocating for children’s rights in healthcare, together with doctors who shared the same vision.

 

Markas Sehat adopts a healthcare approach that prioritises education, health promotion, and an equal partnership between doctors and patients. We believe that good healthcare goes beyond treatment. It also helps patients and parents understand health conditions, make informed decisions, and play an active role in maintaining their family’s health.

 

In providing curative care, Markas Sehat is committed to applying Evidence-Based Medicine (EBM), an approach that draws on the best available scientific evidence to support rational clinical decision-making and prioritise patient safety.

 

In keeping with YOP’s commitment to being a trusted partner to parents, Markas Sehat also strives to support parents throughout their children’s growth and development. We believe that parents with adequate health knowledge are better equipped to make informed decisions for their children’s health and well-being.

 

Markas Sehat’s journey began in 2007 as a medical practice under Emira Oepangkat & Associates. In 2010, the practice expanded into Markas Sehat Group Medical Practice, before officially becoming a primary specialist clinic (Klinik Utama) in 2018.

 

Vision: A society of health-literate families who understand health information and make critical, responsible decisions about their children’s health.

 

Mission:

1. Provide rational, evidence-based curative care that puts patient safety first.
2. Educate patients and parents so they understand their conditions and treatment.
3. Build an equal partnership between doctors and patients in health decision-making.

 

Measurable Impact: Empowering People to Make Informed Health Decisions

Markas Sehat believes that the success of health care is measured not only by the treatment provided, but also by patients’ ability to understand health information and make informed decisions.

 

A survey of 167 Markas Sehat patients conducted in 2015 showed positive results, particularly among regular patients:

• 94% demonstrated appropriate antibiotic use. They understood that antibiotics do not treat viral infections and would not use them for such conditions.
• 93% demonstrated health literacy. They recognised the importance of understanding their diagnosis when seeking medical care, rather than focusing solely on treating symptoms.
• 97% demonstrated medicine information literacy. They stated that they would ask about a medicine’s ingredients or other relevant information before taking it.
• 100% committed to seeking health information from reliable sources. They stated that they would seek and learn about health through trustworthy sources.

 

A survey of 96 Markas Sehat patients conducted in October 2026 further demonstrated their health literacy, including their understanding of antibiotic use for common illnesses.

• 90.6% demonstrated health literacy. They sought medical diagnoses to learn more about their conditions.
• 91.6% participated in healthcare decision-making. They discussed recommendations for further diagnostic tests, such as laboratory tests and radiology examinations.

 

Most patients also demonstrated good knowledge of antibiotics:

• 80.2% asked their doctors why antibiotics had been prescribed.
• 90.6% understood that antibiotics cannot treat viral infections.
• 96.8% understood that antibiotics cannot cure coughs and colds.
• 93.7% understood that antibiotics cannot cure influenza.
• 98% understood that inappropriate antibiotic use can contribute to antibiotic resistance.

 

These findings highlight the importance of health education in helping patients become more critical, better informed, and more actively involved in decisions about their health. For Markas Sehat, empowering people to make informed health decisions is an essential part of delivering better healthcare for every family.